Digital Communication Policy

At Appliance Repair Specialists, we are committed to providing efficient and effective communication to serve you better. Our communication channels include voice calls, email, and SMS (text messages). This policy outlines our commitment to ensuring that our communication practices meet A2P (Application-to-Person) requirements for SMS numbers and other important communication guidelines.

No mobile information will be obtained from and/or shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Communication Consent

By providing your mobile phone number to Appliance Repair Specialists, you consent to receive SMS (text message) communications from us. These messages may include appointment confirmations and reminders, service updates and notifications, and promotional offers and special discounts.

You can always decline or stop receiving messages by responding "STOP" at any time. For more information, reply "HELP". Message and data rates may apply. Message frequency varies.

Email Communication Consent

By providing your email address to Appliance Repair Specialists, you consent to receive email communications from us. These communications may include order confirmations and receipts, appointment scheduling and reminders, service updates and notifications, and promotional newsletters and special offers.

You may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in the email footer.

Voice Call Communication Consent

By providing your phone number to Appliance Repair Specialists, you consent to receive voice calls from us. These calls may include appointment confirmations and reminders, service updates and follow-up calls, and customer satisfaction surveys.

You may opt out of non-essential voice calls by informing our customer service team.

Data Privacy & Security

Appliance Repair Specialists is committed to protecting your personal information and complying with all applicable data privacy laws and regulations. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Your personal information will be used solely for the purposes described in this policy and will not be shared with third parties without your explicit consent, except as required by law.

Compliance

Our communication practices comply with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the General Data Protection Regulation (GDPR) where applicable, and all applicable state and local laws governing digital communications.

Contact Us

If you have any questions or concerns about our digital communication policy, please contact our customer support team.

Policy Updates

Appliance Repair Specialists may update this communication policy from time to time. Any changes will be communicated to you via email or SMS, and the updated policy will be available on our website. We appreciate your trust in Appliance Repair Specialists.

Appliance Repair Specialists
12000 North Nebraska Avenue
Tampa, FL 33612